Specifications and Support The Mississippi SPMS Customer Support can be reached Monday through Thursday 8:00 a.m to 11:00 p.m. ET Friday 8:00 a.m. to 8:00 p.m. ET Saturday 9:00 a.m. to 5:00 p.m. ET 1-800-827-9801 Or by email at: support@ms-spms.com If you need additional information about the program, contact the following individuals at the Mississippi Department of Education: Office of Student Assessment   (601) 359-3052 Rogina Thomas (RThomas@mde.k12.ms.us) Paper/Pencil Testing – Scanning Requirements Customer Support Information

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